Caroline Randell Lingerie
Gift Wrapping

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We will lovingly wrap your purchase in our exclusively designed tissue paper in a beautiful branded embossed gift box, and topped off with a silky ribbon bow. Whether a treat for yourself or a gift for a loved one, we hope you will enjoy unwrapping your beautiful items.

At the checkout page, there is an option for you to add a gift message should you wish.

Extended Christmas Returns:

🎄 From November 28th, we have launched our extended Christmas Returns for gifts. Please ensure any returns reach us by 10th January 2024 🎄

Delivery


We proudly ship our collections worldwide and offer many convenient and reliable shipping options. 

For UK Customers we offer free shipping for all order over £125, Standard Delivery, Next Day Delivery and Saturday delivery. For Next Day Delivery, please order before 3pm.

For Europe and Worldwide customers you can choose from Standard Delivery using Royal Mail International or Express Delivery using our speedy courier service. Please note that we ship all international orders DDU (delivered duties unpaid) and so your order maybe subject to additional taxes & duties set by your own country prior to delivery.

View our full shipping details

Gift Wrapping
You can choose to have your purchase lovingly gift wrapped where your order will arrive in our exclusively designed branded embossed gift box with our signature tissue paper, topped off with a silky ribbon bow. Whether a treat for yourself or a gift for a loved one, we hope you will enjoy unwrapping your beautiful items.

Returns

It’s super easy to return your purchase. Just pop your item in the post (we suggest using a traceable method) and we will happily exchange any item free of charge or refund your purchase within 3 working days. 

If you need longer than our standard 14 days to return your items, please email us so that we can work with you on a suitable time. We are here to help and will work with you as flexibly as we can. 

View our full returns policy

If you have any questions then please drop us an email at info@carolinerandell.co.uk

 

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